Windhoek Responds to 48-Hour Service Delivery Ultimatum

The City of Windhoek has officially responded to a strongly-worded petition from the Khomas Ratepayers and Residents Association, addressing critical concerns about service delivery and financial management. The petition, delivered on July 29 and signed by hundreds of residents including informal settlement dwellers, demanded urgent action within 48 hours.

Financial Management and Debt Relief Initiatives

While acknowledging the petition's concerns, city officials rejected the unconditional cancellation of municipal debts for pensioners, citing financial sustainability concerns. Instead, they recommended a transition to prepaid meters for better consumption control, similar to recent revenue management initiatives being implemented across Namibia.

Housing and Infrastructure Development

The city addressed delays in private land allocation under the Built Together and Savings Group housing programs. Officials noted that informal land subdivisions have complicated legal transfers, recommending residents pursue transfers through the Flexible Land Tenure System. This development challenge reflects broader economic transformation efforts in Namibia.

Relocation and Basic Services

Over 300 households have been relocated to Farm 508, with basic services installed. However, electricity and lighting projects await funding, while facilities like schools, clinics, and police stations require coordination with other government agencies.

Utility Management Reform

A key focus area involves improving coordination between electricity and debt management departments, particularly for vulnerable groups. The city is developing practical solutions while warning against illegal connections. This initiative aligns with broader public service reforms across Namibian institutions.